Resume
Work Experience
Jan 2022 - Present
Advisory UX Interaction Designer
Pitney Bowes
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Designed intuitive and user-friendly interfaces for seamless front-loading package deliveries to lockers on mobile.
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Designed a user-friendly Asset Management solution with integrated locker features, optimising product usage (PitneyTrack).
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Worked on the designs of the day locker storage feature capability for the locker product.
Aug 2019 - Jan 2022
Sr. User Experience Designer
Western Union Services India Pvt Ltd
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Designed an intuitive web solution for developers to explore and test seamless integration with Western Union's cross-border payments API.
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Contributed to the successful migration of Western Union's flagship money transfer product, WUPOS (Retail application), to a new, simple, and user-friendly version.
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Improved WU Web & App, ensuring a user-friendly experience with a customer-centric approach using UCD principles.
Jan 2017- Jul 2019
Interaction Designer
Left Right Mind Pvt Ltd
Designed digital solutions for Insurance, Construction, IT, HR, and more on mobile (iOS & Android) and web platforms.
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Designed an Android app for insurance sales officers.
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Contributed to the designs of a gamified engagement experience for an employee engagement portal.
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Worked on a quality control app design for the construction industry.
Oct 2008- Jun 2014
Mechanical Design Engineer
Worked as a design engineer in electro-mechanical and automobile industries, specialising in new product and reverse engineering design.
Education
2014-2016
MIT Institute of Design, Pune
Post Graduate Diploma in Product Design
2004-2008
Kautilya Institute of Technology and Engineering, Jaipur
Bachelor's in Mechanical Engineering
Skills & Expertise
Design
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User Research
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User Persona
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Ideation
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Information Architecture
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Wireframing
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Proto Typing
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User Testing
Software
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Figma
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Sketch
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Adobe XD
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Illustrator
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Mural
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Usertesting
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JIRA
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Confluence